Fraudulent workers compensation claims can cost an employer dearly, through
higher rates to a workers compensation account, by draining the funds of
self-insured companies, or via the law suits claiming negligence which often
accompany them. Even though workers compensation fraud is a felony, false
claims still are filed by the thousands. Why would someone commit such a
fraud if the consequences could be so dire?
First
of all, the chance of getting caught in workers compensation fraud is usually
very slim, especially compared weighed against the benefit of money without
work! States have only a handful of investigators who are so backed-up that
the majority of claims, even the suspicious ones, are never investigated.
This is why so many employers rely on the efforts of private investigative
firms such as ours. Usually, an employee simply files the claim with
the state and throughout the process the employee is given benefit of the
doubt and is paid. Even when employers contest a claim, the employee is favored
and has the odds far in their favor. RSA knows this process and knows when
and where it can be checked to stop fraudulent claims before they cost you.
Secondly,
many fraudulent claims involve injuries that are almost impossible to disprove.
Injuries to the back, neck, or knees, or nerve damage, are commonly used
deceptions because even the best doctors and most sophisticated equipment
can not say with certainty whether a person is in pain due to injuries suffered
in these areas, and those committing fraud know this. Regardless of
today's medical technology, a person's complaint alone can still be
the basis of a costly claim. Therefore, often the only way to determine whether
someone has overstated any injuries is to actually witness that person in
their daily activities. If someone claims to be unable to walk, yet they
are observed playing basketball, then obviously that claim needs to be
revaluated! Acquiring and documenting such unquestionable proof is the expertise
of RSA.
The above factors make it very difficult for employers to successfully
challenge fraudulent claims without outside investigative help. Further
frustrations to such efforts include:
* The incident of supposed injury may not have been properly investigated by the employer.
* Witnesses may have not been identified and their statements taken.
* Sympathy for the allegedly injured person may replace proper thoroughness in fact-finding.
* Many doctors and clinics are willing to substantiate and perpetuate unfounded injury claims.
* Employers fear lawsuits if they delve too far into the facts of an injury.
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Often devious
employees totally fabricate a scenario just to file a claim and collect benefits.
Other times, real but relatively minor injuries do occur, but then are
exaggerated, often in response to friends who encourage the employee to "milk"
the claim for everything it is worth. However, it must be remembered that
not all workers compensation claims are fraudulent. Many claims are legitimate
and the injured worker is justly entitled to benefits. Employees who are
honestly injured should be protected to the extent of their actual
injuries--nothing less, but nothing more.
Here are some real scenarios our firm has encountered which serve to illustrate
typical deceptions and the importance of our investigations in stopping
them:
CLAIM:
Worker broke his leg while walking up a set of stairs at a client's
location
FACT: He did break his leg, but not while
working for the employer he filed the claim against. Our firm learned that
he sustained the injury while moonlighting for a competitor, and then filed
the claim against his full-time employer because he was not covered under
the other part-time employer who was paying him under the table. Employee was fired
and termination was upheld.
CLAIM:
Employee breathed toxic vapors while working in a dangerous environment.
Supposedly he was totally incapacitated due to nerve damage, rendered
unable to perform the simplest functions of daily life.
FACT: Hundreds of other workers who worked
in same environment had no injuries or complaints. Worker was observed by
our investigators riding untamed horses while operating a horse-riding business
on the side. Employee was fired and this action was upheld in
appeal.
CLAIM:
Worker complained of severe back injuries incurred while lifting at
an industrial location. Stated he was unable to perform any work duties.
FACT: Our investigators discovered that the subject
operated a small business on the side selling chain saws, and that he had
even entered a Paul Bunyan Contest in which he vied to cut a log into slices
within the shortest amount of time. He almost won that contest, but lost
his job and his fraudulent claim.
Investigations to stop workers compensation fraud more than pay for themselves
as they keep your rates low and keep your company out of court. Once you
take action against fraud, the message will resonate to all employees: crime
does not pay...at least not with this company.